Sovereign Developmental Center, FL. LLC Effective Date: 11/27/2023 Contact Information: Address: 12553 New Brittany Blvd. Suite 32, Fort Myers, FL. 33907 Phone: 1 (239) 257-5300 Website: www.sdcfl.org At Sovereign Developmental Center, FL. LLC, we are committed to safeguarding your privacy and ensuring the security of your personal information when you use our text messaging services. This Privacy Statement outlines how we collect, use, disclose, and protect your information. By utilizing our text messaging services, you consent to the practices described herein. 1. Information We Collect When you use our text messaging services, we may collect the following types of information: 1.1. Personal Information: This may include your name, mobile phone number, and any other information you voluntarily provide during the course of communication. 1.2. Message Content: We may collect and store the content of text messages, including text, images, videos, and attachments, to facilitate your interactions with us and to provide customer support. 1.3. Usage Information: We may collect information about how you use our text messaging services, such as message timestamps, read receipts, and delivery status. 2. How We Use Your Information We use the information we collect for the following purposes: 2.1. Communication: To send and receive text messages and provide customer support. 2.2. Service Improvement: To enhance and optimize our text messaging services, including troubleshooting issues and analyzing usage patterns to improve user experience. 2.3. Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests for information from government authorities. 3. Information Sharing We do not sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances: 3.1. Service Providers: We may engage third-party service providers to assist us in delivering and enhancing our text messaging services. These service providers are contractually obligated to protect your privacy and data security. 3.2. Legal Requirements: We may disclose your information when required by law or in response to valid legal processes, such as court orders, subpoenas, or government requests. 3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity. 4. Data Security We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage method is completely secure, and we cannot guarantee the absolute security of your information. 5. Your Choices You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can also choose to opt-out of receiving text messages from us at any time. 6. Contact Information If you have any questions, concerns, or requests related to your privacy or this Privacy Statement, please contact us at the following: Sovereign Developmental Center, FL. LLC Address: 12553 New Brittany Blvd. Suite 32, Fort Myers, FL. 33907 Phone: 1 (239) 257-5300 Website: www.sdcfl.org 7. Changes to this Privacy Statement We may update this Privacy Statement to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or other appropriate means. By using our text messaging services after such updates, you agree to the revised Privacy Statement. Thank you for entrusting us with your privacy. We are dedicated to safeguarding your information and providing a secure and reliable text messaging experience